This Privacy Policy describes how Roggenbuck Landscape & Design Co. LLC (“we”, “us”, “our”) collects, uses, and shares personal information when you visit our website at roggenbucklandscape.com or use our services.
Information we collect
- Quote form submissions: name, email, phone, service address, project description, photos, timeline, and budget range that you provide.
- Analytics: standard web analytics data via Google Analytics — page views, browser type, approximate location (country/region), and referring URL, in aggregate.
- Session replay & heatmaps: we use Microsoft Clarity to record anonymized interactions with our pages — such as mouse movement, clicks, scrolling, and which pages you view — so we can see how visitors use the site. Text you type into form fields is masked and is not recorded. We do not use this to personally identify you.
- Cookies: small data files stored on your device. You can manage cookies via our cookie banner or your browser settings.
How we use it
- To respond to your quote request
- To send service-related communication (estimates, scheduling, invoices)
- To improve the website and understand how visitors use it
Sharing
We do not sell personal information. We share it only with vendors who help us run the business — for example, the trusted hardscape contractors we coordinate with when your project requires it. These vendors only receive what they need to complete the work.
Your rights
You can request to access, correct, or delete the personal information we hold about you by emailing us at [email protected].
Third-party services
- Google Analytics (analytics) — Google Privacy Policy
- Microsoft Clarity (analytics) — Microsoft Privacy Statement
- Google Fonts (typography) — Google Privacy Policy
- Google Maps (embedded maps) — Google Privacy Policy
Updates
We may update this policy from time to time. Material changes will be noted on this page with a new revision date below.
Last updated: 2026-06-14.